Bonuss88 Privacy Policy – Data Protection for Malaysian Users

Welcome to the Bonuss88 Privacy Policy. This document explains how Bonuss88 ("we", "the platform") collects, stores, processes, uses, and protects your personal data ("User", "Member") when you use the bonuss88.app website, the Bonuss88 mobile app, and all services we offer to users in Malaysia.

Bonuss88 respects the privacy of every member and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international industry standards. This Privacy Policy forms part of the Bonuss88 Terms and Conditions and should be read together with that document.

This Privacy Policy applies to all information you provide directly to us, information we collect automatically when you use the platform, and information we receive from legitimate third parties. We encourage you to read this document in full.

Bonuss88 only collects data that is genuinely necessary to deliver our services safely and effectively. The categories of data we collect are as follows:

We do not collect any sensitive information such as health details, religious beliefs, political views, or biometric data, unless required by law or with your explicit consent.

Bonuss88 collects your personal data through a variety of transparent and lawful channels. The following are the data collection methods we use:

• Account Registration: Information you provide directly during the Bonuss88 account registration process, including your name, email, phone number and date of birth.
• KYC Verification: Documents you upload for identity verification purposes, such as copies of your MyKad and bank statements.
• Financial Transactions: Data generated automatically when you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or Boost, or when you withdraw funds to your bank account.
• Platform Usage: Data collected automatically while you play slots, live casino, poker, Sports Betting, or any other games on Bonuss88.
• Direct Communications: Information you share when contacting our customer support team via live chat or email.
• Cookies & Tracking Technologies: Technical data collected automatically via cookies, web beacons and similar technologies when you browse our platform.

Every piece of data we collect is used for a specific, legitimate, and limited purpose. Bonuss88 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your Bonuss88 account, and ensuring the security of your login.
• Transaction Processing: Securely processing deposits and withdrawals, verifying account holder identity, and preventing fraudulent transactions.
• Service Provision: Gives you access to all games and features on the bonuss88 platform, including Sports Betting, Live Casino, and promotions.
• Security & Fraud Prevention: Detecting and investigating suspicious activity, preventing unauthorised access, and complying with anti-money laundering (AML) requirements.
• Legal Compliance: Meeting legal obligations, including KYC requirements, PDPA 2010, and other applicable regulations in Malaysia.
• Service Improvement: Analysing usage patterns to improve the user experience, resolve technical issues, and develop new features.
• Communications: Sending you important account notifications, security alerts, and policy updates via email or SMS.
• Promotions & Marketing: Sending relevant bonus and promotional offers — only where you have given consent to receive marketing communications.

Bonuss88 does not sell your personal data to any party. However, in the course of running our operations, there are limited situations where we may need to share your information with certain parties:

• Payment Service Providers: Providers such as Touch 'n Go eWallet, GrabPay, DuitNow and FPX banks receive the transaction details necessary to process your deposits and withdrawals.
• Game Software Providers: Third-party game developers may receive minimal gameplay session data for technical purposes and dispute resolution.
• Legal Authorities: Bonuss88 will disclose personal data when required by Malaysian law, a court order, or a directive from a lawful authority.
• Identity Verification Services: Third-party providers that assist with KYC processing and document verification to meet AML compliance requirements.
• Technology Providers: Technical infrastructure companies such as hosting and cybersecurity providers, who are bound by strict confidentiality agreements with bonuss88.

All third parties who receive your personal data are required to uphold data protection standards equal to or stricter than our own. Bonuss88 is not responsible for the privacy practices of third parties that operate outside our control.

Bonuss88 continually invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:

• 256-bit SSL/TLS Encryption: All communications between your browser and bonuss88 servers are encrypted using the latest security protocols.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using AES-256 algorithms.
• Strict Access Controls: Only Bonuss88 employees with a legitimate need are permitted to access personal data, and every instance of access is logged and monitored.
• Two-Factor Authentication (2FA): Our internal systems require multi-factor authentication to access sensitive data.
• Regular Security Audits: Penetration testing and security audits are conducted on a regular basis by independent security experts.
• 24/7 Monitoring: A real-time threat detection system that monitors for suspicious activity around the clock.

Bonuss88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session management. These cookies cannot be disabled.
• Optional Cookies: Saves your preferences such as language, display settings, and other personal configurations for a more convenient experience.
• Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement. This data is collected in aggregate and does not personally identify you.
• Security Cookies: Used to detect and prevent fraudulent activity, brute force attacks, and unauthorised access.

You can manage your cookie preferences through your web browser. However, disabling certain cookies may affect the functionality of the bonuss88 platform. For more information, please refer to your browser's help section.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Bonuss88:

Bonuss88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. The following are our data retention guidelines:

• Active Account Data: Retained for as long as your account remains active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's tax and financial regulatory requirements.
• KYC Documents: Retained for 5 years after account closure, in accordance with AML requirements.
• Security Logs: Retained for 2 years for security investigation purposes if required.
• Marketing Data: Retained until you withdraw consent or close your account.
• Communication Records: Retained for 3 years for dispute resolution and compliance purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures. Anonymised data may be retained for analytics and statistical purposes without personally identifying you.

The Bonuss88 platform may contain links or integrations with third-party services such as payment providers and game suppliers. The Bonuss88 Privacy Policy applies solely to our platform.

When you use third-party services such as Touch 'n Go eWallet, GrabPay or Maybank2u to make deposits, you will be subject to the privacy policy of the respective provider. We encourage you to read the privacy policy of each third-party service you use alongside the Bonuss88 platform.

Bonuss88 is an adult betting platform restricted to individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe your child or someone in your care has registered a bonuss88 account, please contact us immediately at support@bonuss88.app.

Bonuss88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform enhancements. Any material amendments will be posted on this page with a revised update date.

For significant amendments, we will notify you via your registered email or an in-platform notice before the changes take effect. Continued use of the bonuss88 platform after such notice is considered your acceptance of the updated policy.

You may also refer to Terms & Conditions us and Responsible Gaming Policy for more information on Bonuss88's overall policies.